Recent research provides strong evidence that emotional intelligence is one of the best predictors of leadership effectiveness. A review concluded that emotional intelligence is related to leadership effectiveness, to the performance of effective leadership behaviors (such as transformational leadership), and to overall leadership effectiveness. Emotionally intelligent leaders know how to boost the job satisfaction of their followers. A meta-analysis found that leader emotional intelligence predicts employees’ job satisfaction, and relative weight analysis shows that it is the most important predictor when including measures of cognitive intelligence and the Big Five personality traits (conscientiousness, openness, neuroticism, agreeableness, and extroversion).
Followers with emotionally intelligent leaders are more productive, and they are more willing to help each other out by performing organizational citizenship behaviors. A second meta-analysis found that leader emotional intelligence was the best predictor of followers’ task performance and organizational citizenship behaviors compared to cognitive intelligence and the Big Five. In this webinar, these research findings will be illustrated by case studies and real life examples and explained in practical terms.
Outcome of Attending
- Understand how emotional intelligence helps people emerge as leaders, how it motivates managers to perform more effective leadership behaviors, and how it increases overall leadership effectiveness.
- Learn how to recognize the ways in which emotionally intelligent leaders increase their followers’ job satisfaction.
- Explore how emotionally intelligent leaders motivate their followers to achieve high task performance while also helping out their teammates and the organization.
Ronald H. Humphrey is a Distinguished Professor of Leadership at Lancaster University, U.K., and Director of the Centre for Leadership Studies and Practice. He published a textbook: Effective Leadership: Theories, Cases, and Applications (Sage, 2013). He is currently studying how empathic, emotionally intelligent leadership contributes to leadership emergence, leadership performance, follower performance, job satisfaction (for both the leader and follower), and organizational citizenship behavior. He also studies emotional labor, identity theory, and other topics. Learn more at http://www.lancaster.ac.uk/lums/people/ronald-humphrey.