We long to return to our old lives. But, at the end of this crisis, it would be a shame to simply go back to normal. If leaders do not learn from the global pandemic, they are likely to be unprepared when new problems arise. Here are five critical lessons that we and our leaders need to learn from this crisis.
What are the lessons we can learn from New Zealand’s remarkable success in responding to COVID-19? This cogent analysis points to their clarity of purpose in minimizing harm to lives and livelihoods and three key leadership practices – being led by expertise, mobilizing collective effort, and enabling coping.
Fifty years ago, Milton Friedman asserted that the social responsibility of business was only to increase its profits, within the law. This mantra, with its focus on the short term, gained a strong hold on much of business practice and continues to guide leadership decision-making in response to COVID-19.
As we think how to open the country, we ask: How will we know what is safe? How will we structure the workplace? How will we educate our children? We need to give as much thought to what we will reimagine, or even just imagine, as the common good in American life and our relationships – one human to another.
Our political, social, and economic ideologies and institutions are not adequately dealing with global wicked problems. Leadership must start and sustain courageous leadership conversations, or we will not make progress towards solving these growing problems and the probabilities for an apocalyptic end increase.
The killing of George Floyd by a police officer in Minneapolis, USA triggered a wave of protests about racial inequality across the world. In Bristol, UK, it led to the toppling of the statue of Edward Colston, a 17th-century slave trader. The response to these and other events show us that we have much to learn about the nature and purpose of good leadership in contemporary society.
Ill-informed decisions wreak havoc to our economies and societies. Intellectuals in academia have a duty to engage in the public debate, to describe how they see the problems, create new ways of dealing with them, and challenge what we take for granted. It is time to stretch what is impossible and unthinkable!
We are fighting the fires caused by an eruption of the collective shadow, of what has been repeatedly suppressed and ignored for decades; some would say centuries. The flames will once again be quelled and when they are, we must not breathe a sigh of relief. It will just be the beginning of the real work.
Officers Thao, Keung, and Lane stood by passively while George Floyd desperately pleaded to breathe and live. These bystanders should have had the psychological capacity to intervene and save his life. Why didn’t they act? The focus of our national conversation must be on them – for they are us.
We often hear that we are living in an unprecedented time. But there is nothing unprecedented about the sudden onset of life-threatening, systems-shaking shocks. Leadership of denial or salvation are common responses, but with care and thoughtfulness, a third kind of leadership may emerge: leadership of adaptation.
Words matter. They can create a worldview, manipulate thoughts and actions of people in a certain direction, and are often emotionally destabilizing. How do we cultivate the capacity to choose the right thing, the morally good thing, despite external pressure towards the opposite, especially in extreme circumstances?
We are experiencing an economic and health crisis. There is no savior who will rescue us from these crises or from ourselves. Achieving a positive outcome is up to all of us. We all need to be leaders and face tough realities without getting dragged down by the kind of fear that brings out our lesser angels.