Ralph A. Gigliotti, Ph.D. is Director of Leadership Development and Research in the Center for Organizational Leadership at Rutgers University, where he also teaches in the Department of Communication and Ph.D. Program in Higher Education. Ralph’s research and consulting interests explore the intersection of organizational communication, leadership, crisis communication, and training and development within the context of higher education. His research appears in numerous books and scholarly journals, and he has authored and co-authored several books, including Crisis Leadership in Higher Education: Theory and Practice (Rutgers University Press, 2019) and Leadership: Social Influence in Personal and Professional Settings (Kendall Hunt Publishing, 2017).