In times of disruption, new strategies are not enough. According to Otto Scharmer, what determines the success of an intervention is the leader’s interior condition.

In this episode, Maureen Metcalf sits down with Otto Scharmer, Senior Lecturer at MIT and co-founder of the Presencing Institute, to explore the principles behind Theory U and why traditional change management tools fall short in today’s environment.

Together they examine:

• Why disruption exposes the limits of analytical leadership
• The gap between traditional change management and emerging realities
• The four levels of listening — and how they transform decision-making
• The role of empathy, courage, and “open will” in executive leadership
• How leaders can create holding spaces that elevate performance and trust, and
• Why leadership failure often begins with a disconnect from reality.

Scharmer challenges leaders to move beyond reacting to the past, and instead learn to sense and shape emerging future possibilities. This conversation bridges philosophy, systems thinking, and practical application, offering tools leaders can use immediately in their organizations.

If you’re leading through uncertainty, this episode offers both clarity and direction.