An ILA Leadership Perspectives Webinar

Coaching with Compassion: Inspiring Sustained, Desired Change

Presenter: Richard Boyatzis

Date: 25 July 2011


Great leaders move us to greatness and inspire us to be at our best and move beyond it. Although they talk of strategy and competition, great leaders establish a deep emotional connection with others called resonance. They are literally in tune with others around them. Their own levels of emotional intelligence (EI) allow them to create and nurture these resonant relationships. They use their EI as a path to resonant leadership through mindfulness, hope, compassion, and playfulness.

These resonant relationships are key to the effectiveness of the relationship between helpers and those they seek to help, whether leader-follower, teacher-student, professor-student, doctor-patient, nurse-patient, coach-coachee, mentor-protégé, manager-subordinate, and likely parent-child and spouse/partner to spouse/partner.

These experiences of mindfulness, hope, compassion, and playfulness are essential to renewal of the human organism at the neurological, hormonal, emotional, and behavioral levels. Based on decades of research into emotional intelligence competencies and longitudinal studies in their development, Professor Richard Boyatzis will lead the audience through examples of how coaching with compassion is key to leadership development and more resonant relationships. He will describe recent fMRI studies on resonant versus dissonant leadership and coaching to the Positive Emotional Attractor (PEA) versus the Negative Emotional Attractor (NEA), as well as recent doctor-patient studies showing that arousal of the PEA increased treatment adherence for Type II Diabetics.  He will explain why it is central to neuro-endocrine renewal in the human body (which is the only antidote to the ravages of chronic stress).

Outcome of Attending

  • About a process for developing sustainable improvement on EI, resonant leadership, and effective leadership, and the central role of compassion in it.
  • About the psycho-physiological role of the Positive Emotional Attractor and the Negative Emotional Attractor in motivating change or encouraging the status quo regression.
  • How coaching with compassion is effective in helping people change in sustainable ways, but coaching for compliance is not. And why it is crucial to the sustainability of the leader (i.e., the coach) as well.
  • How to coach others to develop EI, resonant leadership, and to sustainably change.

Speaker Information

Richard Boyatzis

Richard Boyatzis is Distinguished University Professor, as well as Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University and Adjunct Professor at ESADE. He is the author of more than 150 articles and books on leadership, competencies, EI, coaching, and change from a complexity perspective, including: The Competent Manager; Primal Leadership with Daniel Goleman and Annie McKee, in 28 languages; Resonant Leadership, with Annie McKee; and Transforming Qualitative Information.