ILA Podcast

Workforce Demographics and an Inclusive Culture

Innovating Leadership with ILA Fellow Maureen Metcalf

with Nadia Younes, Gamiel Yafai, & Louise Carvalho


Nadia Younes (The Center for Global Inclusion), Gamiel Yafai (Diversity Marketplace Limited), and Louise Carvalho (Cern) join Maureen to discuss how organizations need to adapt to an inclusive culture and measure the impact of inclusive leadership on people, the planet and profits.

In many cases, leaders have been molasses-slow in changing their mindsets and adapting to major shifts in workforce demographics and the continuous need for talent development given the rapidly changing employee expectations and workplace dynamics. We need to develop a greater understanding of how our organization’s culture is experienced differently by different segments of the workforce. The Industrial model that underpins most modern workplaces is no longer competitive with new and emerging models. An overhaul is long overdue.

About Nadia Younes, Gamiel Yafai, & Louise Carvalho

Nadia Younes has extensive cross-industry and geographical experience leading efforts in DEI. Employee Experience and Work-Life/Wellbeing in global multinational companies headquartered in Switzerland, the US, Canada, Australia and the UK. Global organizations where she has led these efforts include, Wells Fargo, Amgen, Novartis, Rio Tinto, International Monetary Fund and Zurich Insurance. She has also consulted with over 100 other multinational and non-profit organizations and helped introduce the next generation of measurement of gender equality that includes intersectionality with race and other dimensions of diversity.

Gamiel Yafai has worked at the highest levels with many public, private and voluntary organisations on Diversity and Inclusion Culture Change Initiatives over the last 21 years. Recipient of the Global Diversity Leadership Award presented by the Global HRD Congress, and Author of ‘Demystifying Diversity’ and ‘Yemen Proud’, Gamiel has worked with some of Europe’s largest Employers to design and implement Diversity and Inclusion Culture Change strategies and action plans to both attract new talent from diverse backgrounds and to support existing talent reach their potential through focusing on Inclusivity.

Louise Carvalho, a lawyer by profession, has practiced in Canada, in England, within the United Nations and European Union institutions in post-conflict Kosovo, and at the Organisation for the Prohibition of Chemical Weapons (Nobel Peace Prize 2013) in The Hague. Louise joined CERN in October 2014 as a Legal Adviser and was appointed Diversity & Inclusion Programme Leader in 2018. She carries both functions at 50% each.

Host Maureen Metcalf

Maureen Metcalf

Maureen Metcalf brings 30 years of experience and success in the fields of leadership, innovation, and technology. A regular contributor to, Metcalf has authored an award-winning book series on leadership and is the Founder & CEO of the Innovative Leadership Institute. She is the host of an Innovating Leadership, a weekly international podcast that hit the airways in July 2015. As an ILA Fellow, Maureen partners with the International Leadership Associate on a series of global leadership podcasts within the show.

About Innovating Leadership, Co-Creating Our Future

The pace of change in the world is increasing exponentially and shows no signs of slowing down. Leadership is evolving and requires more and more innovative leaders to keep up. Many leaders update what they lead but not how they think about and act as leaders. They become outdated. This matters because Leadership creates strategic advantage.

 Innovating Leadership, Co-Creating Our Future features interviews with global business executives, thought leaders and academics in a wide range of industries. They discuss their most pressing issues and the innovative approaches they have employed to transform their challenges into opportunities and advantages. The application of proven concepts and tools that may be applied to build your organization and deliver sustainable success are presented and discussed.